Hello Vet, the UK’s first veterinary practice to invite pet owners into treatment and recovery rooms, has raised £15 million in Series A funding to bring its transparent and collaborative approach to vet care to more British pets and their owners. This takes total investment to £21 million, following a £6 million Seed round in August 2023.
Hello Vet’s Seed and Series A rounds have been supported by leading investors, Addition and Future Positive, alongside 15 leading and specialist vets.
The funding will support the company’s UK expansion, with plans to launch clinics across the UK, and hire a team of 200 vets and vet nurses over the next two years. This growth is focused not just on scale, but on building a supportive, sustainable environment for veterinary professionals.
Alongside its people-first model, Hello Vet is investing in proprietary technology and AI applications designed to reduce administrative time by up to 90%. By removing routine paperwork and operational tasks, the company frees up its clinical teams to focus on what matters most: delivering exceptional care to pets.
Hello Vet was founded in 2022 by two healthcare entrepreneurs, James Lighton and Alessandro Guazzi, and veterinary surgeon Dr Oli Viner, whose father, Bradley Viner, was a Blue Peter vet. Starting with their first site in London Fields in July 2024, the trio set out to open vet clinics that treat both people and pets better.
Hello Vet allows clients into its procedure rooms to hold their pets’ paws as anaesthesia is administered and to be present when their pets wake up. This reduces stress for both pets and people and has been shown to improve outcomes and speed recovery, while building trust as clients observe firsthand the expertise and quality of care delivered.
The company also improves access to professional care by providing a complimentary WhatsApp triage service. This allows any registered pet owner to speak with a qualified practitioner immediately, without visiting a Hello Vet clinic, saving owners more than £75,000 in fees in the last year alone.
Across the UK, vets face some of the highest burnout and attrition rates of any profession. One in three is considering leaving the profession within five years, and around 10% leave each year.
Hello Vet is one of the UK’s most trusted veterinary providers, with more than 7,500 registered patients and it has a 4.97 average rating on Google reviews across all of its clinics.
Hello Vet was created to rebuild veterinary care from the ground up to support and empower professionals by fostering an environment where clients feel valued and connected. The latest funding and planned expansion will be vital in helping the company realise these goals.
