UK-founded PolyAI, a leader in enterprise conversational AI, has raised £64 million in Series D funding, co-led by Georgian, Hedosophia, and Khosla Ventures. Additional investors include NVentures (NVIDIA’s venture capital arm), British Business Bank, Citi Ventures, Squarepoint Ventures, Sands Capital, Zendesk Ventures, and Point72 Ventures.
PolyAI has now surpassed £150 million in total funding to power helpful, human-like conversations that transform how enterprises speak with their customers. The company counts 100+ enterprises as customers today, with over 2,000 live deployments across 45 languages and more than 25 countries.
According to a Total Economic Impact study by Forrester, PolyAI customers achieve 391% return on investment, including an average of $10.3 million in savings, improved customer and employee experiences, stronger insights, and significant increases in profit.
The company’s agentic AI now does the work of 1,000+ full-time employees at multiple enterprises. Its customers span financial services, healthcare, hospitality, insurance, energy, and retail, including household names such as Marriott, Caesars Entertainment, PG&E, UniCredit, Foot Locker, and many more. Across PolyAI’s customer base, its AI agents' impact amounts to around $1 billion in total value created each year.
PolyAI will use this latest funding to further develop the proprietary technology behind its Agent Studio platform and expand go-to-market efforts, with the goal of enabling more global enterprises to transform toward the agentic future.
