VerbaFlo, a conversational AI platform for real estate operators, has raised £5.2 million in a seed round led by Pi Labs, with participation from Haatch, Navigate Ventures, Old College Capital, the University of Edinburgh’s venture investment arm, and a group of global family offices, alongside follow-on commitments from anchor investors. With this round, VerbaFlo’s total funding to date reaches approximately £7 million.
Founded in October 2024 by Sayantan Biswas, Abhishek Garg, VP Singh and Dan Smith, it enables real estate owners and operators to automate leasing, operations, and resident engagement through conversational AI. VerbaFlo centralises communication across email, web chat, WhatsApp, phone and other channels while connecting directly to operational systems so that conversations can trigger actions such as qualifying leads, scheduling viewings, managing maintenance requests and updating records.
Operators use VerbaFlo to create and manage specialised AI agents across sales and leasing, marketing, finance, operations, maintenance and resident engagement. Each agent is trained for a specific function and integrated with live systems, enabling property businesses to respond instantly, operate continuously and manage communication across the resident lifecycle in more than 180 languages.
Today, VerbaFlo powers communication and operations across more than 200,000 units globally, adding approximately 30,000 units every month. The platform supports conversations in more than 180 languages and serves operators across the UK and Europe. It has recently expanded into the United States, with further growth underway across the Middle East, Australia, South Africa and additional European markets.
The funding will be used to expand VerbaFlo’s presence in the United States and other international markets, invest in product development and scale its team globally.
Real estate is one of the largest industries in the world, yet much of its revenue still depends on fragmented communication across channels. We built VerbaFlo to address this by creating a purpose-built vertical AI platform for residential real estate that integrates with the systems operators already use, enabling them to automate and optimize conversations across the resident lifecycle. Today, VerbaFlo supports more than 40 use cases across enquiry management, lead qualification, bookings, onboarding and resident engagement. We are incredibly proud to have the backing of Pi Labs alongside an exceptional group of investors, and this investment will accelerate product development and expand our presence across the UK, US and European markets.
Sayantan and his team have built an exceptional AI-native platform for multi-unit residential, using agentic AI to orchestrate leasing and property management. The impact is immediate: faster leasing, lower operational friction and a better resident experience. VerbaFlo is exactly the type of vertical AI company we are backing at Pi Labs, platforms that deliver measurable operational impact for global real estate owners. We believe the next wave of value creation in the built world will be driven by applied, vertical AI, a thesis we are executing on in our latest fund, Pi Labs Fund IV.
AI is transforming what is possible in vertical markets like real estate that have often been underserved by traditional enterprise software. The door is now open to bold startups like VerbaFlo that have a clear strategy for augmenting legacy systems and becoming the intelligence layer for the world’s largest real estate operators. We’re excited by the team’s vision and the impact VerbaFlo can have across the industry.
The impact VerbaFlo is having on the residential sector is remarkable. By automating lead generation and significantly lowering cost of acquisition for operators, they are solving one of the most persistent challenges in the industry. The traction they have built across the UK and Europe has been exciting to witness, and I look forward to seeing them take this globally.
