Arrival, a fintech platform for consolidating utility and household bill payments, has raised £500,000 in a pre-seed round led by Fuel Ventures. It provides a one-stop solution for private renters to manage rent and utilities, and the funding will be used to scale B2B partnerships and support growth in the Build to Rent sector.
It was founded to address inefficiencies in the UK private rental market, where tenants often remain on expensive default tariffs and spend significant time setting up utilities when moving home. Its platform reduces setup time from nearly half a day to under three minutes by bringing electricity, gas, water, internet, council tax, TV licence, and rent into a single service. It guarantees the cheapest tariff and charges a £12.99 management fee, while also reducing administrative time for property operators and lowering the cost of rent collection compared to alternatives. Since the raise, Arrival has made its service free for students, allowing them to set up a new household on the cheapest available tariffs at no cost.
The platform also targets the cost of rent arrears, which is estimated at over £470 million annually for UK landlords. It operates in a market of 4.6 million privately rented households in England, where frequent tenant turnover contributes to repeated setup inefficiencies.
Following the funding, it aims to accelerate growth and partnerships, particularly within the Build to Rent sector, and has appointed Clare Johnson, Director at Centrick, to support this effort.
We founded Arrival because the system for managing household utilities is fundamentally broken and exploitative. Tenants are currently wasting critical time - nearly half a day every month - and are often paying thousands more than necessary by remaining on expensive, default tariffs. We built Arrival to solve this exact problem, offering a comprehensive solution that takes under three minutes to set up and guarantees the cheapest tariff, giving renters control back and eliminating life admin worry. This funding is crucial for scaling our platform faster and accelerating strategic partnerships, especially within the rapidly growing Build to Rent sector.
Arrival is addressing a clear and costly inefficiency within the UK private rental sector. The team has demonstrated strong early traction by offering a solution that delivers clear, tangible value to both tenants and property operators. With a deep understanding of their customers’ needs, Arrival is well-positioned to transform how household finances are managed. We are excited to support the team as they continue to scale the platform.
