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Levellr secures £1.8m seed round led by Fuel Ventures to turn Discord community data into real-time user insights

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Levellr
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Tom Gayner; Ben Barbersmith
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£1.8m
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London, United Kingdom
Jan 29, 2026

Levellr, an AI insights platform helping brands and game studios understand and monitor Discord, next-generation communities and user voice data, has secured £1.8m of funding in a round led by Fuel Ventures. The raise included investment from industry leaders across the video games sector, including Workplay Ventures, Bing Gordon, Frank Gibeau, Phil Mansell, Simon Hade, Norman Cheuk and Playformant.

As Discord has become one of the most important online communities, global brands and games companies are increasingly seeking enterprise-grade tools to support real-time user insight. Levellr brings together user conversation and engagement signals from platforms such as Discord to provide real-time intelligence on critical events, supporting product, live ops, game design, community and support teams.

With brands facing rising acquisition costs, fragmented audiences and growing pressure on retention, community has become a critical commercial channel. Millions of players now spend more time on Discord than on traditional social networks, yet for many companies these platforms remain difficult to analyse, limiting access to meaningful audience feedback and insight.

Levellr’s platform turns fast-moving community conversations into clear, actionable insight, enabling teams to better understand user sentiment and behaviour in real time. The company has seen growing demand for its enterprise products, doubling revenue in back-to-back years as community increasingly drives retention and revenue.

Founded in 2021 by Tom Gayner and Ben Barbersmith, Levellr draws on the founders’ experience at YouTube, Octagon and MyCujoo. The new funding will support the next stage of growth, including further investment in data infrastructure and agentic solutions designed to help teams respond faster and make more informed product and marketing decisions.

I've tracked Levellr’s impressive growth and it's clear they're solving a critical industry gap. Levellr are shifting the way teams can bring intelligence from core platforms like Discord into the business with real-time sentiment and relationship analysis. But that's just the start. They're essentially building the CDP layer the customer data platform that can amplify value and unlock more revenue for companies with Discord communities and beyond.
Bing Gordon, Investor at Workplay Ventures
Before Levellr, teams were manually scrolling platforms like Discord, often undervaluing community signals until a bug or issue had already escalated into user churn. Community reports often lacked sophistication in the form of segmentation, cohort analysis or weighting, so even if customers could see user signals, there was a real lack of clarity as to whether product teams should actually act on it. With Levellr, product and support teams can understand the why behind product usage shifts and prioritise roadmaps based on real user pain.
Tom Gayner, Co-founder & CEO
Levellr is tackling a problem we see time and again across games and consumer businesses huge amounts of value locked up in community conversations, with no clear way to turn that insight into action. Tom and Ben have built a platform that brings clarity where there has been noise, helping teams make better decisions that directly impact retention and growth.
Mark Pearson, Founder at Fuel Ventures
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